Shipping policy

Shipping Policy

Effective Date: July 22, 2026

Thank you for shopping with Anime Shelf. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver orders.

1. Order Processing

All orders are processed within 1 to 2 Business Days after payment has been successfully received.
Orders are processed on business days only (excluding Sundays and public holidays, unless otherwise stated).
Once your order has been processed, it will be handed over to our shipping partner for delivery.

Please note that during sales, holidays, or periods of high demand, processing times may be longer than usual.

2. Shipping Methods

We offer the following shipping options, subject to availability:

Standard Shipping
Express Shipping (if available)
Other shipping methods displayed during checkout

Available shipping options may vary depending on your delivery location.

3. Shipping Costs

Shipping charges may vary depending on the customer's delivery location, product type, and courier availability.

The final shipping cost, if applicable, will be displayed at checkout before payment is completed.
From time to time, Anime Shelf may offer free shipping promotions or include shipping costs within the product price as part of special offers.
Shipping charges are calculated based on the delivery requirements of each order and may differ between locations.

Any applicable shipping charges will always be communicated clearly before the customer completes the purchase.

4. Estimated Delivery Time

Estimated delivery times are as follows:

Metro Cities:** 6 to 7 Business Days**
Other Cities and Towns: 7 to 8 Business Days
Remote Locations: 8 to 9 Business Days

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or WhatsApp containing your tracking number (where available).

You can use this tracking number to monitor the status of your shipment through the courier's tracking page.

**If you do not receive tracking information within 4 Business Days after your order has been shipped, please contact us at **animeshelf888@gmail.com.

6. Delivery Issues and Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

Courier service delays
Weather conditions
Public holidays
Natural disasters
Government restrictions
Incorrect or incomplete shipping addresses
Other circumstances beyond our reasonable control

If your order is significantly delayed, we will make reasonable efforts to keep you informed.

7. Failed Delivery Attempts

If delivery cannot be completed because:

The recipient is unavailable,
The shipping address is incorrect or incomplete, or
The package is refused,

the courier may attempt redelivery or return the shipment to us.

Additional shipping charges may apply for reshipment where permitted.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

We are not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

9. Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us at **animeshelf888@gmailcom or WhatsApp No: 9292020613 within **5 Days of the expected delivery date.

Please include: